Privacy Policy

GENERAL

The security of your personal information is of upmost importance to us. At RSR Global, we commit to safeguarding the Personal Information we collect from you.

The Personal Information Protection and Electronic Documents Act is a federal law which, generally speaking, sets out the ground rules for the collection, use and disclosure of personal information in the course of commercial activities. Some provinces have also established similar type legislation. Our privacy policy and our compliance with all applicable privacy legislation is part of our service commitment to you.

This Privacy Policy does not apply to the Personal Information of our employees, our Service Partners, consultants or other individuals assigned to RSR Global, or to any information that is not Personal Information.

PERSONAL INFORMATION

Personal Information is information that specifically identifies you as an individual. It is always your choice whether or not to provide us with your Personal Information, however, a decision to withhold certain Personal Information may prevent us from providing our services to you.

ACCOUNTABILITY

RSR Global is responsible for Personal Information under its care or control and has designated a Chief Privacy Officer who must ensure compliance with this Privacy Policy and applicable privacy laws. If you have any concerns, questions, requests or complaints about this Privacy Policy or the processing of your Personal Information, please contact our Privacy Officer by email at info@rsr-global.com or by mail to:

Privacy Officer
RSR Global
PO Box 938
Burlington, Ontario, L7R 3Y3

COLLECTION, USE AND DISCLOSURE OF PERSONAL INFORMATION

Personal Information may be collected through our website through your voluntary disclosure and subscription to our news & updates, use of our services, by means of surveys, entry to a contest or other promotion or through third party partners, agents, contractors, vendors or suppliers who provide services to us (“Service Providers”).

We collect, use and/or disclose your Personal Information for the following purposes:

  1. to communicate with you regarding the services and to respond to your requests and inquiries;
  2. to process payments and notification of expiring credit cards;
  3. to inform you of news updates, newsletters and marketing materials surrounding RSR Global services;
  4. to review website traffic patterns, site usage and related site information. None of the statistics or website usage information would contain any information that could identify you personally;
  5. to meet legal requirements; and/or
  6. for any other purpose for which you otherwise give your consent.

At times, we may transfer your Personal Information to Service Providers acting on our behalf for purposes mentioned in this Policy. We take reasonable steps to ensure your Personal Information is treated in an appropriate and secure manner.

CONSENT

We collect, use and disclose your Personal Information with your consent or as permitted or required by applicable laws. Your consent may be express or implied depending on the circumstance and applicable laws. Any electronic communication that we send you, whether on our behalf or on our behalf from our Service Providers, will include instructions on how to unsubscribe from any such future communications. If you do not consent please do not provide your Personal Information or, where applicable, exercise opt-out options offered, or send an e-mail to Info@rsr-global.com.

CHANGES TO THIS PRIVACY POLICY

RSR Global reserves the right to modify this Privacy Policy at any time. Any such changes will be posted on our website and will take effect immediately upon posting. You may determine when this Policy was last updated by referring to Updated Date reflected at the outset of this Policy.

We recommend you check this Privacy Policy on our site periodically and we will take reasonable measures to advise affected individuals of any material changes either through the email address provided to us or by placing a prominent notice on our website. You may contact our Chief Privacy Officer at the contact information provided under ACCOUNTABILITY section of this Privacy Policy.